DIGITAL CUSTOMER DIRECTORY
- Catherine Louropoulou
- May 15
- 3 min read
Updated: 7 days ago
A new tool available to the tax authority to link specific “financial events” to the final consumer and to the documents issued.
The Digital Customer Directory is a new tool available to the tax authority that aims to link specific “events” (such as the rental of a car, the visit of a customer to your garage and other activities in the future) with the final consumer (but with the protection of his/her personal data) and ultimately with the issued documents (receipts, invoices) that your business issued and has been taxed for them.
Here is an illustrative picture of the whole process:

The above steps are very difficult to follow without the necessary degree of automation!
The entities obliged to maintain the digital customer register are defined in A.1057/2025, and other sectors are to be included in the future. See the website of AADE Digital Client List | ΑΑΔΕ.
WHAT E-ON INTEGRATION HAS TO OFFER YOU
E-ON INTEGRATION has been providing the Greek market for several years now an integrated solution for the management of Vertical Vehicle Units, which includes vehicle and sales management, repair management, customer and vehicle register management, management of items, stocks and warehouses (for spare parts) and finally the invoicing of services and spare parts in order to conclude each Work Order or Repair Order.
This solution is an integral part of E-ON RIX commercial and accounting applications platform which offers the above as a “vertical” and standalone solution for all the processes of a vehicle sales and after sales unit. And it has been used by small and medium enterprises to large Vehicle Sales and Distribution Networks. For its quality and thoroughness it has been awarded in an international competition of IBM United States as “best industry solution” for the automotive sector.
For us, at E-ON INTEGRATION, the decision to implement the Digital Customer Register application on this platform was effortless! We wanted to maintain the same level of quality and automation while giving all the necessary new functions to the user, with as few changes and additional manual processes as possible. We understand that liable entities need to meet the tax requirement as defined by the AADE, but at the same time we need to assist in making sure that the requirement is met with as little additional cost and day-to-day processes as possible.
WHY IS OUR SOLUTION DIFFERENT AND COST-EFFECTIVE?
There are a number of issues that differentiate our proposal from the competition:
As mentioned above, the Digital Customer Directory solution is integrated into the existing “car package”. This means that you satisfy the tax authority's requirement while at the same time, and with no extra cost, you benefit from a new management software for your Unit, with tangible benefits for its smooth operation.
The basic cycle of the requirement “customer check-in and registration, invoicing and check-out” is fully automated and you don't even notice that the Digital Customer Directory is working “in the background”.
In addition to the above, you can also apply directly (if you wish) the Electronic Invoicing via Provider since E-ON INTEGRATION is a certified provider by the AADE. No more Tax Mechanism - FIMAS! See how.
Even if you do not include the Electronic Invoicing service in the package, E-ON RIX will still send myDATA the invoicing information so that you are in compliance. No more Cash Register! See how.
We treat the service as “one”, providing you with competitive prices and a technical proposal that is more comprehensive (and therefore more reliable) than the competition.
Our Unique Service...

But why do we call it «our service»?
Because it is offered exclusively from the cloud, as a service (“software as a service”)
Because you do not need to purchase equipment, servers, software, licenses, etc.
Because the “package” also includes the support service from your personal consultant, our company. You will not get involved with third party resellers and anonymous call centres.
Because you receive free upgrades without your own involvement or time-consuming procedures. And this service is included in the package for as long as you use it.
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